Privacy Policy

1. Who We Are

mypeach ("we", "us", "our") operates the platform available at mypeach.club and mypeach.in. We provide a private digital wellness platform offering AI-powered companionship, community, and educational content focused on sexual health, relationships, and personal well-being. We are committed to protecting your privacy and handling your data with the utmost care and discretion.

2. Information We Collect

We collect only what is necessary to provide and improve our service:

• Account data: Phone number or email address used to register. We do not collect your real name.
• Profile data: Optional username, gender, and wellness preferences you choose to share during onboarding.
• Usage data: Pages visited, features used, session duration — collected anonymously for product improvement.
• Conversation data: Messages exchanged with AI companions are processed to generate responses. We do not sell or share conversation content.
• Community content: Posts, comments, and reactions you submit publicly within the platform.
• Device data: IP address, browser type, and device identifiers for security and fraud prevention.

3. How We Use Your Data

• To provide, personalise, and improve our services
• To authenticate your account and maintain security
• To send account-related communications (OTPs, critical notices only)
• To moderate community content and ensure platform safety
• To comply with applicable legal obligations

We do not sell your personal data to any third party. We do not use your data for advertising profiling.

4. Data Storage & Security

Your data is stored on secured cloud servers. We use industry-standard encryption for data in transit (TLS) and at rest. Access to user data is restricted to authorised personnel only. While we take all reasonable precautions, no system is completely immune to breach — we encourage you to use a strong, unique password.

5. Sensitive Data

By nature of our platform, some information you provide may be considered sensitive (e.g. sexual health, relationship status, personal struggles). We treat this information with the highest level of care. It is used solely to personalise your experience and is never shared with advertisers, employers, insurance companies, or any third party not essential to operating the platform.

6. Third-Party Services

We use the following third-party services to operate the platform:

• Google Cloud Storage: Secure media file hosting
• OpenAI: AI conversation generation
• Twilio: SMS OTP delivery
• MongoDB Atlas: Encrypted database hosting

Each of these providers is contractually bound to handle your data in accordance with applicable data protection laws.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent at any time by deleting your account

To exercise any of these rights, contact us at support@mypeach.club. We will respond within 30 days.

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law. Community posts may be anonymised rather than deleted to preserve the integrity of public conversations.

9. Children's Privacy

mypeach is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor has created an account, we will immediately delete all associated data. If you believe a minor is using the platform, please contact us at support@mypeach.club.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the platform or by email. Continued use of the platform after any change constitutes your acceptance of the updated policy.

11. Contact

For privacy-related queries, complaints, or data requests:

support@mypeach.club